Don't Ya Just Love LCC Management

Following on from the last post.

Doesn’t it warm the cockles of your heart the way middle management at Lincolnshire County Council run a magnificently tight fiefdom where they can rework reality and find a scapegoat to take a rap with impunity? I’m wondering what the people at their Highways Customer Service Centre must make of it when one of their own, having provided a real customer-friendly and truthful answer to a member of the public in a telephone conversation, is made the fall guy for a barrel full of dirty trick monkeys by being cast as having lied to that customer – the truth, as relayed by that advisor, being far more painful and dangerous for the council!

Enough to make that advisor go long-term sick? Very likely.

And so, the council are in the embarrassing position of having to feign a lie to conceal a bigger deception! They have to confess to a lie that never was for the bigger picture. Oh the intrigue. But then we have to go down the route, playing along with the game, of pursuing the disciplinary action against the advisor, no doubt nonplussed by the turn of events thrust on him by “the management”. So, with off the scale indignation, we have to call for the dismissal of a member of Lincolnshire County Council staff because of a severe breach of discipline that his managers say he is responsible for – with me so far – but of course he was the innocent fall guy who has been promised that “everything will be OK, we just need you to play the part and go along with the council line for the greater good”.

The game carries on with a call to the council to “do the right thing” to protect confidence in the Customer Service Centre because if this guy lied once maybe they’re all at it all the time. The assertion is extremely valid and only there because “the management” chose this game to play.

When “the management” had their little meeting to discuss how to snuff out this sniffing into the dark corners of Lincolnshire County Council did they think it through? Not their strong suit the thinking department I’d say.